Microsoft provides two methods for reinstalling Windows, and you can choose either method to proceed. Please ensure that your computer is plugged in and avoid forcefully shutting it down to prevent any issues that could lead to a failed reset. During the reset process, your screen may go black for an extended period and your computer may restart on its own. Note: Resetting your computer will take a considerable amount of time. It will remove installed applications and drivers, as well as revert any changes you made to the settings. This reset option will reinstall the Windows operating system and preserve your personal files, such as photos, music, videos, and personal documents. If you're unsure about your BitLocker key, please refer to this article: Find my BitLocker recovery key. Note: If your computer has device encryption or BitLocker encryption enabled, you may need the BitLocker key to reset your computer. Remove everything: This option will completely delete all files, applications, and settings before reinstalling Windows.Keep personal files: This option will reinstall Windows while preserving your personal files and documents.
When using the built-in reset feature in Windows, you can choose from two different options for resetting: Then, select Troubleshoot > Advanced Options.Reinstalling the operating system can restore your system to its original configuration and help you fix many software issues on your computer, such as slow system performance or malware infections. To do that, hard-reset your PC three times at the Windows logo or use a bootable USB flash drive.
To continue troubleshooting a Windows 10 or 11 PC stuck in a reboot loop, you must enter Microsoft’s Windows Recovery Environment (WinRE). If you were updating your PC, you could also get stuck at a “Getting Your PC” ready screen. On rare occasions, hard-rebooting a PC stuck at the restarting screen will put it into an infinite boot cycle or result in Blue Screen of Death (BSOD) errors. Use Windows Recovery Environment to Fix a PC Stuck Restarting If there were any unfinalized system updates, you might have to wait until Windows finalizes them before you get to log back into the desktop area. Then, wait for up to 10 seconds and plug it back in.Īfter the shutdown, press the Power button on your computer to boot it back up. Optional: If you use a desktop device, you might still want to disconnect the power cable from the CPU casing after turning off your PC.
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